Arran Manor Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds22
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-06-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality58
- Healthcare65
- Management & leadership42
- Resident happiness65
What inspectors found
Inspected 2023-06-14
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2023 inspection. This covers care planning, staff training, access to healthcare professionals, and nutrition. Dementia is listed as a specialism, which means inspectors would have looked at whether staff have dementia-specific training. No specific detail about care plan quality, GP access frequency, or training records is included in the published text.Is this home caring?
The Caring domain was rated Good at the May 2023 inspection. This domain covers staff warmth, dignity, respect, and whether residents' independence is promoted. The published report does not include specific inspector observations about staff interactions, preferred names, or how staff respond to distress. No concerns were raised about the quality of care.Is the home responsive?
The Responsive domain was rated Good at the May 2023 inspection. This domain covers activities, engagement, individuality, and end-of-life planning. No specific detail about the activities programme, one-to-one engagement, or how the home supports residents with more advanced dementia is included in the published text. Responsiveness to individual needs is expected to be evidenced given the dementia specialism.Is the home well-led?
The Well-led domain was rated Requires Improvement at the May 2023 inspection. This is the only domain below Good and it covers management oversight, governance, accountability, and the culture that shapes daily life in the home. The registered manager is named as Mrs Wendy Anne Adnams, and the nominated individual is Mr Robert Baillie. The published text does not set out the specific findings that led to the Requires Improvement rating. A review on 6 July 2023 found no evidence requiring a reassessment of the rating.
Source: CQC inspection report →
What the evidence base says
The team here supports adults both under and over 65, including those living with various forms of dementia. They understand that younger residents often have different physical abilities and social needs than older residents. Arran Manor welcomes people at all stages of dementia, from early diagnosis through to more advanced needs. The care home provides secure accommodation and specialised support tailored to each person's changing requirements. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Arran Manor scores well across the care and safety domains, where inspectors found enough to award Good ratings, but the Requires Improvement in Well-led pulls the overall score down and signals that leadership and governance need closer scrutiny before you commit.
Homes in London typically score 68–82.Worth a visit
Arran Manor, at 55 Westmoreland Avenue in Hornchurch, was inspected on 11 May 2023 and rated Good overall. Four of the five inspection domains, covering safety, effectiveness, care, and responsiveness, were rated Good. The home is registered to care for adults over and under 65, with dementia listed as a specialism, in a 22-bed residential setting. The main concern to investigate before visiting is the Requires Improvement rating in Well-led. This domain covers management oversight, accountability, and the culture that shapes everything else in the home. The published inspection text is unusually brief and does not set out the specific findings behind any of the ratings, which means there is limited detail to reassure or caution you. On a visit, ask directly what the leadership team has changed since the inspection and request evidence that the Well-led issues have been addressed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Arran Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Arran Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care for younger and older adults in Hornchurch
Residential home in Hornchurch: True Peace of Mind
When dementia affects someone under 65, finding the right care takes on extra importance. Arran Manor in Hornchurch provides specialist support for both younger adults facing early-onset dementia and those over 65. This dedicated care home offers a secure environment where people at different life stages can receive the specific help they need.
Who they care for
The team here supports adults both under and over 65, including those living with various forms of dementia. They understand that younger residents often have different physical abilities and social needs than older residents.
Arran Manor welcomes people at all stages of dementia, from early diagnosis through to more advanced needs. The care home provides secure accommodation and specialised support tailored to each person's changing requirements.
“To see how Arran Manor might suit your family member's specific needs, arranging a visit lets you meet the team and explore the facilities firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Arran Manor scores well across the care and safety domains, where inspectors found enough to award Good ratings, but the Requires Improvement in Well-led pulls the overall score down and signals that leadership and governance need closer scrutiny before you commit.
Homes in London typically score 68–82.Worth a visit
Arran Manor, at 55 Westmoreland Avenue in Hornchurch, was inspected on 11 May 2023 and rated Good overall. Four of the five inspection domains, covering safety, effectiveness, care, and responsiveness, were rated Good. The home is registered to care for adults over and under 65, with dementia listed as a specialism, in a 22-bed residential setting. The main concern to investigate before visiting is the Requires Improvement rating in Well-led. This domain covers management oversight, accountability, and the culture that shapes everything else in the home. The published inspection text is unusually brief and does not set out the specific findings behind any of the ratings, which means there is limited detail to reassure or caution you. On a visit, ask directly what the leadership team has changed since the inspection and request evidence that the Well-led issues have been addressed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Arran Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Arran Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care for younger and older adults in Hornchurch
Residential home in Hornchurch: True Peace of Mind
When dementia affects someone under 65, finding the right care takes on extra importance. Arran Manor in Hornchurch provides specialist support for both younger adults facing early-onset dementia and those over 65. This dedicated care home offers a secure environment where people at different life stages can receive the specific help they need.
Who they care for
The team here supports adults both under and over 65, including those living with various forms of dementia. They understand that younger residents often have different physical abilities and social needs than older residents.
Arran Manor welcomes people at all stages of dementia, from early diagnosis through to more advanced needs. The care home provides secure accommodation and specialised support tailored to each person's changing requirements.
“To see how Arran Manor might suit your family member's specific needs, arranging a visit lets you meet the team and explore the facilities firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
